FixMyVideos vs Restore.Media

Restore.Media is the closest like-for-like comparison to FixMyVideos there is. Both run in the browser. Both charge per file, starting around five dollars. Both show you proof of the recovery before asking for money. If you arrived expecting a takedown of the competition, this isn't that page. The two services differ in the details, and the details are worth knowing. Everything below about Restore.Media comes from their own site, checked in July 2026.

At a glance

	FixMyVideos	Restore.Media
Where it runs	Browser	Browser
Price	From $5 per file, priced by file size	Starts at $4.99 per file, calculated from the size of the repaired file
Free proof before paying	5-second preview of the recovered footage, picture and audio	Full-length preview at reduced resolution, plus full-resolution screenshots
Pay only if it works	Yes	Yes
Reference clip	Not needed for most cases	Sometimes requests a sample file from the same camera
Max upload	50 GB	128 GB
Formats	MP4, MOV, MXF, insv; H.264, HEVC, ProRes, XAVC, BRAW as container; AAC and PCM audio rebuilt	MP4, MOV, M4V, 3GP, MXF, INSV, plus audio-only files (M4A, MP3)
If automation fails	Adjust settings in the browser, then escalate to a human	Request manual recovery from their engineers

The preview difference

This is the most interesting divergence, because both services built their whole model around the same promise: see it recovered first, pay after.

Restore.Media gives you a preview of the entire repaired file at low resolution, with screenshots at original resolution so you can judge sharpness. That's good for confirming the whole timeline survived.

FixMyVideos gives you a 5-second playable clip of the recovered footage, with audio, about a minute after upload. That's good for judging the actual output fast, and for iterating: if the first preview has wrong frame rate or broken audio, you adjust the settings and generate another one before any payment happens.

Neither approach costs anything, and each proves the recovery. They just prove it differently.

Sample files

Restore.Media's repair tools sometimes ask for a healthy sample recorded on the same camera when they can't extract the metadata they need from the corrupted file, and their guidance says the sample must match resolution, frame rate, bitrate and orientation.

Our engine takes a different route. It reads codec parameters from the frames inside the broken file and rebuilds the container metadata from the stream itself, so most recoveries need no reference clip at all. If you don't have another recording from the same camera, that difference decides the question for you.

File size and formats

They accept uploads up to 128 GB; we cap at 50 GB. For a multi-hour recording bigger than 50 GB, they take the upload and we currently don't. Fair is fair.

On formats, the overlap covers what most people bring: MP4 and MOV, H.264 and HEVC, ProRes, MXF, Insta360's insv. Beyond the overlap, they also repair audio-only files like M4A and MP3, which we don't touch, while we handle XAVC and BRAW-as-container cases and rebuild AAC and PCM audio tracks inside video recoveries.

Pricing, plainly

The two models are near-identical. Theirs starts at $4.99 per file, computed automatically from the size of the repaired file, with no subscription. Ours starts at $5 per file, priced by file size, also with no subscription, and with no charge unless the preview proves the recovery. At these numbers the sticker won't decide anything for you. What decides is which engine actually recovers your specific file, and the free previews answer that question directly.

The sensible way to choose

Corrupted files are messy, and different engines succeed on different files. Upload to one service and look at the preview. If it proves the recovery, pay and be done. If it doesn't, try the other; the proof step is free at both. That's the honest advice, and it's the same advice we'd want if it were our footage.

What you do

Upload your corrupted file. In the browser, up to 50 GB.
About a minute later you get a free 5-second preview of the recovered video.
If it looks right, pay and download. If not, adjust settings or escalate to manual review. No charge until you have a working preview.

FAQ

How much does Restore.Media cost? As of July 2026 their site says pricing starts at $4.99 per file and is calculated automatically from the size of the repaired file. There's no subscription, and they offer volume discounts on request.

Is Restore.Media's preview really free? Yes, per their site: a low-resolution preview of the full repaired file, free, with payment only if you want the original-quality download. Our preview is also free, a 5-second clip of the recovered footage.

Does either service need a sample file from my camera? FixMyVideos doesn't for most cases; the engine rebuilds container metadata from the broken file's own stream. Restore.Media sometimes requests a matching sample from the same camera when the corrupted file alone doesn't give them enough metadata.

My file is over 50 GB. What are my options? That's above our current upload limit. Restore.Media accepts files up to 128 GB, so for very large recordings they're the browser-based option that fits.

Can I try both on the same file? Yes, and it's a reasonable plan. Both services show proof before charging, so running the free step at each costs you nothing but a couple of uploads. Pay whichever one actually shows your footage recovered.

Is my footage safe with FixMyVideos? Files go to an EU server, are auto-deleted after 48 hours, and are never shared or used to train anything. Privacy policy. For Restore.Media's data handling, read their privacy policy; we only speak for ourselves.

Upload your file for a free preview →

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